Terms and Conditions

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    1. Definitions 

In these sale Terms: 

‘We,’ ‘we’, ‘Our,’ ‘our’, 

means the company (Bennu Spray Systems) 

‘You’, ’you’, ‘Your’ and ‘your’ 

means you the person seeking to purchase Goods from us; 

‘the Contract’ 

means the contract for the supply of Goods incorporating these Terms; 

‘Defect’ 

means the condition and/or attribute of the Goods and/or any damage, fault, condition or other circumstances that may entitle you to either reject the Goods, or seek Remedies; 

‘the Goods’ 

means the Goods to be supplied by us; 

‘Remedies’ 

means compensation, repair or replacement of the defective Goods incorporated in contract.

2. We take every precaution in the preparation of our technical literature, but these documents are for your general guidance only and do not form part of the Contract (in the absence of fraud on our part). If you require advice in relation to the Goods, a specific request for advice should be made.

3. Whilst we try to maintain continuity of supply in relation to our product lines, we reserve the right to discontinue any product at any time and we shall be under no obligation to supply you with a discontinued product in the future.

4. In the case of certain products, variations may arise in the finish and/or colour as show on our page. 

5. If you have ordered Goods you have the right to cancel the Contract at any time up to the end of fourteen working days after you receive the Goods. A working day is any day other than the weekends and bank or other public holidays.

6.To exercise your right of cancellation, you must give written notice to us by post or email, at the address or email address shown at the end of these Terms, giving details of the Goods ordered and (where appropriate) their delivery and reason for returning the goods.

7. If you exercise your right of cancellation after the Goods have been delivered to you, you will be responsible for returning the Goods to us at your own cost. The Goods must be returned to our address shown at the end of these Terms. You must take reasonable care to ensure the Goods are not damaged in the meantime or in transit. If the goods are damaged (or have been modified) by you or are damaged in transit in a way that you could have foreseen (such as not being sent back in the same or similar packaging as sent to you), we will assess what damage has been caused and if some or all of the goods are not in saleable condition then those goods will be rejected and a proportionate part of the refund withheld.

8. Once you have notified us that you are cancelling the Contract, we will refund you within 7 days for any sum that has been paid by you.

9.If you do not return the Goods as required under section 7, we may charge you a sum to make the goods resalable.

10.Your Acceptance of the Goods:

Your acceptance of Goods can take place in three ways:

By telling us that you have accepted the Goods

By altering or customizing the Goods in any way 

By keeping the Goods longer than a reasonable time, without telling us that you have rejected them. 

11. If you are not satisfied with the Goods, if they do not conform with your order, if they are damaged or faulty, if they are not of satisfactory quality or are otherwise defective you should reject them on delivery, or, if a defect is found within 3 days after delivery we will exchange the Goods or refund you in full.

12. Where it would have been apparent on a reasonable inspection that the Goods do not conform to the Contract and you fail to give us notice of this within 3 days of delivery you will be deemed to have accepted the Goods and have waived any right to reject the Goods. 

13.If you do not accept the Goods you may claim a full refund or Remedies only if the Goods are not (a) of a satisfactory quality or (b) fit for purpose or (c) as described at the time of purchase.

14. You cannot make a claim for Remedies in the following cases:

If the defect or fault would have become apparent on inspection within a reasonable time from delivery and notice of the defect has not been given to us within a reasonable time from when the defect became apparent.

If the defect arises from your wilful actions, negligence, abnormal working conditions, misuse, alteration or repair of the Goods, failure to follow instructions relevant to the goods or storage of the goods in unsuitable conditions.

If you chose the Goods yourself for a purpose which was neither obvious nor made known to us and you find the item unsuitable for that purpose.

Privacy Policy
Our Privacy Policy which includes information on how we process your data, your rights of access to that data, our associated compliance with GDPR and the Data Protection Act 2018, and details of cookies we use at Bennu Spray Systems is available here

Email: info@p1shop.co.uk